If I possessed a shop or store,
I'd drive the grouches off my floor;
I'd never let some gloomy guy
Offend the folks who came to buy;
I'd never keep a boy or clerk
With mental toothache at his work,
Nor let a man who draws my pay
Drive customers of mine away.

I'd treat the man who takes my time
And spends a nickel or a dime
With courtesy and make him feel
That I was pleased to close the deal,
Because tomorrow, who can tell?
He may want stuff I have to sell,
And in that case then glad he'll be
To spend his dollars all with me.

The reason people pass one door
To patronize another store,
Is not because the busier place
Has better silks or gloves or lace,
Or cheaper prices, but it lies
In pleasant words and smiling eyes;
The only difference, I believe,
Is in the treatment folks receive.

It is good business to be fair,
To keep a bright and cheerful air
About the place, and not to show
Your customers how much you know;
Whatever any patron did
I'd try to keep my temper hid,
And never let him spread along
The word that I had done him wrong.

In the heart of Britain's darkest hour,
When the clouds of war did loom,
Young men rose with steadfast power,
Defenders of our land and home.

Up they soared, into the fire,
Wings of steel, hearts of gold.
Guided by a nation's desire,
Brave and bold, their story told.

Oh, Heroes in the skies, you answered the call,
With valour and might, you gave it your all.
Churchill's words forever true,
So much owed by so many, to so few.

In the blue where eagles fly,
With courage that will never fade,
They faced the storm, they touched the sky,
Their legacy in history laid.

Through the flak and roaring thunder,
Guardians of the free and fair.
Their sacrifice, we remember,
Echoes of their daring air.

From the cliffs of Dover to London’s heart,
Their spirit lives, it won’t depart.
In every field and rolling hill,
Their courage stands, enduring still.

From Spitfires’ wings to Hurricane’s roar,
They held the line, they won the war.
A grateful land, forever more,
Salutes the airmen, who fought before.

So let the banners wave on high,
And let the songs of praise be heard.
For those who soared into the sky,
We'll ne'er forget their noble word.

Oh, Heroes in the skies, we remember you,
With eternal thanks, our hearts renew.
For never in history, such courage did ensue,
So much owed by so many, to so few.